Terms & Conditions

We hate small print too, but we also like to keep our customers informed, so please bear in mind the following terms and conditions, which govern the use of this website and the purchase of goods and services from Visions of Silver.

Payment

All orders are to be paid for in full prior to despatch.

Delivery

All goods that are “in stock” will be dispatched with 48 hours from receipt of order.¬†However, please appreciate that all goods are handmade and some are individually created to order. Such items will be normally dispatched within 5 working days of receiving the order.

Please note that there maybe an extended delay if it a very busy period, such as at Christmas time.

You will be informed of any delay and you may also state a “need by date” on your order. We will make every effort to fulfil your requirements.

Disclaimer

We go to great lengths to ensure that our photography reflects our finished goods accurately. However, due to all goods being handmade there may at times be very slight variations from the pictures shown online.

Hallmarks

All items that are required to be hallmarked are independently marked for fineness at the nearest Assay Office, including all items over 7.78 grams.

Copyright

All the content of this website, including text and images is the property of Visions of Silver and we reserve all rights of ownership. We kindly request that you respect these rights and refrain from downloading, copying or re-using any of the content of this website without prior written permission from Visions of Silver.

Earrings

Due to Health & Safety regulations, no refund or exchange can be offered on any type of earrings once purchased, dispatched & received by the customer. Please understand and take not of this prior to placing your order.